For decades, our online life started with a familiar ritual: open a browser in the laptop, type something into a search bar and click through results until we find what we want.
Or, more recently, tap on an app and do your thing. But this familiar pattern of browser-portal-search-click, or the taptap-tap the app, is quietly dissolving.
The internet’s interface is being rewritten, as the old web, built for tapping, searching and scrolling, is giving way to a new one, built for chatting and doing.
That changes everything. From how and what you do things on the interwebs to the fortunes of trillion-dollar companies. Let me explain.
OLD ERA
It all began with clicking hyperlinks in a Mosaic or Netscape browser, which opened a magic window to the World Wide Web. Then came Internet Explorer and Firefox and, finally, Google Chrome, which reshaped the web in its own image.
Chrome’s launch in 2008 was a masterstroke: by owning the browser, Google didn’t just control the experience of browsing, but effectively owned access to the internet itself. With Chrome’s default search set to Google, every query became an opportunity to feed its advertising empire.
The mighty Chrome browser ensured that soon it all became Google’s internet; we just lived in it.
Portals like Yahoo and MSN, once the web’s front doors, faded into nostalgic obscurity, as the search bar became our new compass in the WWW ocean. Type, hit enter, click a link, repeat. That model endured for nearly two decades because it worked, and because it made Google immensely wealthy as it built on the single most lucrative business model ever.
Between the browser and the search engine, Google captured over 90% of the world’s search traffic, as Chrome became not only the window but also the gatekeeper, shaping what billions of users saw and how they got there.
NEXT PHASE
The next great shift is already underway, with Generative AI changing not just what the internet can show you, but how you interact with it. Instead of returning 10 blue links, AI gives you an answer—a synthesis of everything it knows, neatly packaged and conversational.
Perplexity, for example, calls itself an answer engine and not a search engine. No scrolling through pages, no clicking through SEO-optimised traps. As behavioural scientist Ja-Naé Duane o f Brown University told VentureBeat, “This isn’t just about better answers; it’s about redefining the interface between humans and the web.”
That has sparked a new race not just for search dominance but for interface dominance. OpenAI, Perplexity and others are building what some call “agentic browsers”.
These aren’t just windows to the web, but assistants that act on your behalf. You could use legacy browsers to show you flights to ,Bengaluru. You now could ask your agentic browsers to “book me the cheapest flight to Bengaluru next week”, and it will open multiple pages, compare fares and finish the job as you sip your matcha.
In this new model, the browser is not passive; it does not wait for you to type, but it anticipates.
As Duane put it, “The future of search is not about finding, it is about fulfilling.” This is a seismic shift in mental models— Google was built to index and rank, while Perplexity and its ilk are engineered to understand and execute.
One is a librarian, the other is akin to a personal concierge. The traditional search engine crawls the web, while the AI-powered agent tries to comprehend it and then act on it.
Even Atlassian, an enterprise software company, just spent $610 million to acquire The Browser Company, whose AI-enhanced browser, Arc, aims to reinvent work-based browsing. As Atlassian CEO Mike CannonBrookes says, “Today’s browsers weren’t built for work—they were built for browsing.” The next generation, he says, will be built for doing.
Reports suggest the company is exploring an AI-powered email platform; so be ready for your chat.com email soon, all within the ChatGPT experience.
FIGHT FOR THE DOOR
This was brought home by Perplexity’s headline-making offer of $34.5 billion to buy Chrome from Google; an audacious bid that underscores how valuable control of the user’s entry point remains. OpenAI reportedly made a similar overture, even as it continues to develop its own browser.
Both moves suggest one thing: the next battle for the internet is not about who has the best search results, but who owns the surface through which we ask our questions. Google’s Chrome once colonised the web; now OpenAI and Perplexity are trying to do a Chrome to Google. As we tiptoe into this new Agentic Internet, the implications are enormous.
For users, it is pure convenience, as the friction of jumping between tabs disappears with the AI browser fetching, filtering and completing tasks. But the economic and ethical consequences ripple far wider.
If AI gives you the answer directly, the very foundations of online discovery begin to crack. SEO, that dark art of gaming algorithms for clicks, may become obsolete. Websites will struggle for visibility if no one ever visits them.
The open web could shrink into a constellation of walled gardens, each curated by its own AI layer.
And, even as we speak, these walled gardens are being built. OpenAI recently released an app ecosystem within ChatGPT—with Booking.com, Expedia and DoorDash among the first few welcomed inside.
Now, you do not need to go to Booking website and app and click on multiple filters to shortlist hotels; you just tell ChatGPT to “find four-star hotels with a kitchenette at less than ?5,000 a night in Hyderabad” on a particular date and AI agents do that for you.
WHAT THIS MEANS
As AI transforms how we access information, the war to be your interface to the internet is well and truly on. After all, the internet has always been shaped by whoever controls our point of entry. That control is now up for grabs again.
We certainly cannot write Google’s obituary yet; far from it. Chrome’s grip is formidable. It accounts for nearly 70% of global browser usage, and the tight integration with Gmail, Docs and Calendar keeps users locked into its ecosystem.
Google also has two decades of crawling infrastructure, unmatched data pipelines and an ad-driven business model that funds a vast portion of the free internet. In fact, I predict that very soon we will wake up to Google’s AI Agentic browser landing on our phones and laptops.
As an analyst puts it, “Short of a miracle, it’s hard to see any new browser having a material impact on Google’s dominance anytime soon.”
Yet even giants stumble when paradigms shift, and the Innovator’s Dilemma looms in the horizon. Once, Yahoo seemed unassailable, now it is Google.
Bindra is the founder of AI&Beyond and author of Winning With AI.
Views are personal
(Disclaimer: The opinions expressed in this column are that of the writer. The facts and opinions expressed here do not reflect the views of www.economictimes.com)
Or, more recently, tap on an app and do your thing. But this familiar pattern of browser-portal-search-click, or the taptap-tap the app, is quietly dissolving.
The internet’s interface is being rewritten, as the old web, built for tapping, searching and scrolling, is giving way to a new one, built for chatting and doing.
That changes everything. From how and what you do things on the interwebs to the fortunes of trillion-dollar companies. Let me explain.
OLD ERA
It all began with clicking hyperlinks in a Mosaic or Netscape browser, which opened a magic window to the World Wide Web. Then came Internet Explorer and Firefox and, finally, Google Chrome, which reshaped the web in its own image.
Chrome’s launch in 2008 was a masterstroke: by owning the browser, Google didn’t just control the experience of browsing, but effectively owned access to the internet itself. With Chrome’s default search set to Google, every query became an opportunity to feed its advertising empire.
The mighty Chrome browser ensured that soon it all became Google’s internet; we just lived in it.
Portals like Yahoo and MSN, once the web’s front doors, faded into nostalgic obscurity, as the search bar became our new compass in the WWW ocean. Type, hit enter, click a link, repeat. That model endured for nearly two decades because it worked, and because it made Google immensely wealthy as it built on the single most lucrative business model ever.
Between the browser and the search engine, Google captured over 90% of the world’s search traffic, as Chrome became not only the window but also the gatekeeper, shaping what billions of users saw and how they got there.
NEXT PHASE
The next great shift is already underway, with Generative AI changing not just what the internet can show you, but how you interact with it. Instead of returning 10 blue links, AI gives you an answer—a synthesis of everything it knows, neatly packaged and conversational.
Perplexity, for example, calls itself an answer engine and not a search engine. No scrolling through pages, no clicking through SEO-optimised traps. As behavioural scientist Ja-Naé Duane o f Brown University told VentureBeat, “This isn’t just about better answers; it’s about redefining the interface between humans and the web.”
That has sparked a new race not just for search dominance but for interface dominance. OpenAI, Perplexity and others are building what some call “agentic browsers”.
These aren’t just windows to the web, but assistants that act on your behalf. You could use legacy browsers to show you flights to ,Bengaluru. You now could ask your agentic browsers to “book me the cheapest flight to Bengaluru next week”, and it will open multiple pages, compare fares and finish the job as you sip your matcha.
In this new model, the browser is not passive; it does not wait for you to type, but it anticipates.
As Duane put it, “The future of search is not about finding, it is about fulfilling.” This is a seismic shift in mental models— Google was built to index and rank, while Perplexity and its ilk are engineered to understand and execute.
One is a librarian, the other is akin to a personal concierge. The traditional search engine crawls the web, while the AI-powered agent tries to comprehend it and then act on it.
Even Atlassian, an enterprise software company, just spent $610 million to acquire The Browser Company, whose AI-enhanced browser, Arc, aims to reinvent work-based browsing. As Atlassian CEO Mike CannonBrookes says, “Today’s browsers weren’t built for work—they were built for browsing.” The next generation, he says, will be built for doing.
Reports suggest the company is exploring an AI-powered email platform; so be ready for your chat.com email soon, all within the ChatGPT experience.
FIGHT FOR THE DOOR
This was brought home by Perplexity’s headline-making offer of $34.5 billion to buy Chrome from Google; an audacious bid that underscores how valuable control of the user’s entry point remains. OpenAI reportedly made a similar overture, even as it continues to develop its own browser.
Both moves suggest one thing: the next battle for the internet is not about who has the best search results, but who owns the surface through which we ask our questions. Google’s Chrome once colonised the web; now OpenAI and Perplexity are trying to do a Chrome to Google. As we tiptoe into this new Agentic Internet, the implications are enormous.
For users, it is pure convenience, as the friction of jumping between tabs disappears with the AI browser fetching, filtering and completing tasks. But the economic and ethical consequences ripple far wider.
If AI gives you the answer directly, the very foundations of online discovery begin to crack. SEO, that dark art of gaming algorithms for clicks, may become obsolete. Websites will struggle for visibility if no one ever visits them.
The open web could shrink into a constellation of walled gardens, each curated by its own AI layer.
And, even as we speak, these walled gardens are being built. OpenAI recently released an app ecosystem within ChatGPT—with Booking.com, Expedia and DoorDash among the first few welcomed inside.
Now, you do not need to go to Booking website and app and click on multiple filters to shortlist hotels; you just tell ChatGPT to “find four-star hotels with a kitchenette at less than ?5,000 a night in Hyderabad” on a particular date and AI agents do that for you.
WHAT THIS MEANS
As AI transforms how we access information, the war to be your interface to the internet is well and truly on. After all, the internet has always been shaped by whoever controls our point of entry. That control is now up for grabs again.
We certainly cannot write Google’s obituary yet; far from it. Chrome’s grip is formidable. It accounts for nearly 70% of global browser usage, and the tight integration with Gmail, Docs and Calendar keeps users locked into its ecosystem.
Google also has two decades of crawling infrastructure, unmatched data pipelines and an ad-driven business model that funds a vast portion of the free internet. In fact, I predict that very soon we will wake up to Google’s AI Agentic browser landing on our phones and laptops.
As an analyst puts it, “Short of a miracle, it’s hard to see any new browser having a material impact on Google’s dominance anytime soon.”
Yet even giants stumble when paradigms shift, and the Innovator’s Dilemma looms in the horizon. Once, Yahoo seemed unassailable, now it is Google.
Bindra is the founder of AI&Beyond and author of Winning With AI.
Views are personal
(Disclaimer: The opinions expressed in this column are that of the writer. The facts and opinions expressed here do not reflect the views of www.economictimes.com)
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